Charles Varvayanis Computer and Communication Systems

Since 1990

(209) 586-3782 or (408) 866-5883

starband@varvayanis.com

StarBand Support Documents and Files

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Bellow is a collection of documents and files for our technicians

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StarBand Communicatioins to Customers

E-mail - Your StarBand.net Password Is Too Short - Action Required - 4-27-2010 (PDF 37.5 KB)
E-mail - Announcing Google and Starband Partnership - 3/25/2010 (PDF 35.8 KB)
Letter - Galaxy 27 Repoint to EchoStar 9 and Galaxy 18 - 1-19-2010 (PDF 66.2 KB)
Letter - Galaxy 27 and AMC 4 Repoint to EchoStar 9 - 8/2009 (PDF 129 KB)
E-mail - Galaxy 27 and AMC 4 Repoint to EchoStar 9 - 8/18/2009 (PDF 30.9 KB)
E-mail Attachment - Galaxy 27 and AMC 4 Repoint to EchoStar 9 - 8/18/2009 (PDF 30.9 KB)
E-mail - FCC Required Records Update - 6/5/2009 (PDF 29.9 KB)
E-mail - StarBand Rewards Plus Program - 3/5/2009 (PDF 24.6 KB)


StarBand Communicatioins to Dealers and Installers

E-mail - Your StarBand.net Password Is Too Short - Action Required - 4-27-2010 (PDF 37.5 KB)
E-mail - StarBand Dealer Locater Update - 4-15-2010
E-mail - StarBand and Google! - 3/25/2010 (PDF 39.7 KB)
E-mail - StarBand Repoint Deadline Extended - 2/23/2010
E-mail - StarBand Pricing now at $99! - 2/17/2010 (PDF 38.5 KB)
E-mail - Important StarBand Repoint Update - 1/29/2010
E-mail - STARBAND LAUNCHES POE PROGRAM - 12/16/2009 (PDF 37.2 KB)
E-mail - IMPORTANT STARBAND ANNOUNCEMENT - 12/8/2009
E-mail - StarBand Supplemental Payments - 11/11/2009
E-mail - StarBand Repoints - Final Week - 11/9/2009
E-mail - StarBand Repoint Reminder - Cluster 80 - 11/3/2009
E-mail - STARBAND REPOINT DEADLINE EXTENDED - 10/29/2009
E-mail - Important Information about StarBand Repoint Customers - 10/19/2009
E-mail - StarBand Labor Day Hours - Important Repoint Information - 9/3/2009
E-mail - IMPORTANT STARBAND UPDATE - 8/7/2009 (PDF 111 KB)
E-mail - Weekly Repoint Update - 8/4/2009
E-mail - Repoint Heads Up (Cluster 091 Change) - 7/24/2009
E-mail - StarBand Repoint Update - 7/15/2009
E-mail - StarBand Repoint Project Launched - 7/10/2009
E-mail - StarBand Repoint Information - 7/1/2009
E-mail - StarBand Repoint Information - 6/22/2009
E-mail - StarBand Repoint Information - 6/1/2009
E-mail - Galaxy 27 and AMC 4 Repoint to EchoStar 9 - 5/12/2009
E-mail - StarBand Commissions - 3/27/2009
E-mail - Message of thanks from StarBand - 1/26/2009
E-mail - Cluster 051 OB Coding Rate Update - 6/3/2008 (PDF 7.26 KB)


NOVA 500/1000/1500

NOVA $200.00 Mail-in Rebate (PDF 55.2 KB)
StarBand Satellite Internet Access Service Member Agreement - 7/2006 (HTML 26.2 KB)
StarBand Satellite Internet Access Service Acceptable Use Policy and Fair Access Policy - 7/2009 (HTML 14.6 KB)
StarBand Satellite Internet Access Service Acceptable Use Policy and Fair Access Policy - 11/2007 (HTML 13.3 KB)
StarBand Improving Customer Experience Program (HTML 5.98 KB)
StarBand Antenna Installation - Version 1.0 - 2008 (PDF 889 KB)
SkyEdge - VSAT Installation Note - DC000842(a) (PDF 189 KB)
SkyEdge - Installation Note for SkyEdge IP (DC400710 Rev A) (PDF 215 KB)
StarBand® SkyEdge Satellite Modem Programming and Setup Guide - Version 1.3 (PDF 0.97 MB)
StarBand® SkyEdge Satellite Modem Programming and Setup Guide - Version 1.0 (PDF 1.05 MB)
StarBand® Installation and User Guide for the SkyEdge Satellite Modem - Version 1.2 (PDF 323 KB)
StarBand® Installation and User Guide for the SkyEdge Satellite Modem - Version 1.1 (PDF 324 KB)
StarBand® Installation and User Guide for the SkyEdge Satellite Modem - Version 1.0 (PDF 228 KB)
StarBand® Upgrade Installation and User Guide for the SkyEdge Satellite Modem - Version 1.2 (PDF 842 KB)
StarBand® Nova Documentation and Software Kit - 2007 CD (ZIP 984 KB)
EchoStar 9 - Cluster 092 Parameters - 2/18/2010 (HTML 21.1 KB)
Galaxy 18 - Cluster 093 Parameters - 7/14/2010 (PDF 109 KB)
Galaxy 18 - Cluster 093 Parameters - 2/18/2010 (HTML 21.2 KB)
Configuration file for Nova 1500 SkyEdge Modem using Cluster 051 / IA-7 (VSAT 466 B)
Configuration file for Nova 1500 SkyEdge Modem using Cluster 080 / IA-7 (VSAT 333 B)
Configuration file for Nova 1500 SkyEdge Modem using Cluster 091 / E-9 (VSAT 467 B)
Configuration file for Nova 1500 SkyEdge Modem using Cluster 060 / AMC-4 (VSAT 290 B)
Configuration file for Nova 1000 SkyEdge Modem using Cluster 051 / IA-7 (VSAT 466 B)
Configuration file for Nova 1000 SkyEdge Modem using Cluster 080 / IA-7 (VSAT 333 B)
Configuration file for Nova 1000 SkyEdge Modem using Cluster 091 / E-9 (VSAT 467 B)


360 System

StarBand Satellite Internet Access Service Member Agreement - 4/2002 (PDF 60.8 KB)
StarBand Satellite Internet Access Service Member Agreement - 5/2001 (PDF 40.9 KB)
Acceptable use Policy - 12/2001 (PDF 56.6 KB)
StarBand 2009 Migration CD - SB000001066 - MAY 2009 CD (ZIP 464 KB)
May 2009 Frequency Contraction Document - May 2009 (PDF 92.1 KB)
StarBand Modem Update - May 2009 (EXE 1.03 MB)
Mission Control 5.2 Software Installation Instructions (PDF 45.9 KB)
Mission Control 5.2.0.0 Software (EXE 13.6 MB)
Mission Control - 6/9/2009 (ZIP 216 KB)
Mission Control - Modem Not Configured Message After Configuration (PDF 6.14 KB)
StarBand Model 360 Residential Install CD (ZIP 105 MB)
StarBand Model 360 Small Office Install CD (ZIP 105 MB)
StarBand Model 360 Migration CD (ZIP 104 MB)
StarBand Mission Control clusters 003, 007, 008 and 050 Update - 2/1/2005 (EXE 163 KB)
StarBand Model 360TM Satellite Modem Installation Manual - 1/15/2002 (PDF 1.50 MB)
StarBand Model 360ª Installation Quick Start Guide - 4/29/2002 (PDF 2.13 MB)
StarBand Model 360 Member Guide - 1/15/2002 (PDF 65.0 MB)
STARBANDª SMALL OFFICE Quick Start Installation Guide - 2002 (PDF 2.38 MB)
StarBand Install Troubleshooting Guide - 2002 (PDF 1.43 MB)
Installation Manual for Installing and Upgrading to the Windows XP Operating System - 2002 (PDF 934 KB)
StarBand Model 360 Unisnallation Guide for Upgrading to Windows XP - 2002 (PDF 232 KB)
Instructions for Uninstalling StarBand SkyBlasterTM Software - Windows® 98 SE Operating System Only - 1/16/2002 (PDF 783 KB)
StarBand Small Office Installer Fact Sheet (126 KB)
StarBand Residential to Small Office Upgrade Installation Guide - 2002 (PDF 8.54 MB)
360 System Test - 3.1.1.3 (EXE 728 KB)
360 Signal Quality Monitor Utility (EXE 1.15 MB)
VSAT RF Commissioning Block Diagram (PDF 26.5 KB)
Model 360 Standard Installation (Internet Services Only) (PDF 11.8 KB)
Quality Assurance Checklist: StarBand Model 360 (3 Page Version) (PDF 25.8 KB)
Standard Quality Assurance Checklist (2 Page Version) (PDF 26.3 KB)


480 Pro and 481 Telecommuter Systems

StarBand Satellite Internet Access Service Member Agreement - 4/2002 (PDF 60.8 KB)
Acceptable use Policy - 12/2001 (PDF 56.6 KB)
StarBand 2009 Migration CD - SB000001066 - MAY 2009 CD (ZIP 464 KB)
Model 48X Install CD 6.2.0.2 [Communications Center] (ZIP 112 MB)
Model 48X Install CD 6.2.0.2 [Communications Center] {ISO Image} (ZIP 112 MB)
StarBand¨480 Pro Quick Start Guide - 2003 (PDF 8.71 MB)
StarBand Model 48x Configuration Utility (EXE 119 KB)
StarBand Model 48X (Mac) Configuration Utility (ZIP 14.1 KB)


Migration to EchoStar 9 (2009 Re-Point Project)

2009 Re-Point Project - Dealer and Installer Information - Version 2.2 (PDF 880 KB)
2009 Re-Point Project - Dealer and Installer Information - Version 2.0 (PDF 880 KB)
General Antenna Pointing and Configuration Reminders for Echostar 9 Installations (PDF 72.9 KB)
2009 Re-Point Project - Dealer and Installer Information - 7/10/2009 (PDF 1.82 MB)
2009 Re-Point Project - StarBand Dealer FAQs - 5/2009 (PDF 28.4 KB)
Fire Side Chat - Migration to EchoStar 9 Details & Nova 500 Update - 6-9-2009 - 0:38:22 (MP3 13.3 MB)


0.75 Meter Antenna

StarBand Antenna Installation - Version 1.0 - 2008 (PDF 889 KB)
ASCSignal 75E LFL RxTx & Co-Located Antenna System (8000980-01 rev. D) - 8/2008 (PDF 5.84 MB)
Andrew - Parts List for 75E LFL Antenna - StarBand - (6100350-01SB Rev B) - 3/2007 (PDF 479 KB)
Model 610022002 - Tri-Mast Roof-Wall Mount With 2-3/8" (60 mm) 0.D. Mast (8000916 Rev. B) - 12/2006 (PDF 5.46 MB)
75cm ELLIPTICAL Rx-Tx ANTENNA SYSTEM Instruction and Assembly Manual (800815 Rev. B) - 12/2000 (PDF 370 KB)
75cm ELLIPTICAL Rx-Tx ANTENNA SYSTEM with DBS Instruction and Assembly Manual (800814 Rev. B) - 12-2000 (PDF 374 KB)
OPTIONAL DBS KIT INSTRUCTIONS (800819 Rev. A) - 12-2000 (PDF 314 KB)
Tri-Mast Roof-Wall Mount for the 75cm Elliptical Rx-Tx Antenna System (800818 Rev. B) - 12/2000 (PDF 754 KB)
INSTALLATION INSTRUCTIONS FOR 611012701 75E CHIMNEY MOUNT (8000833-01) - 12/2000 (PDF 130 KB)
75cm Elliptical Antenna Elevation Correction - SB-0013-1.00 - 5/22/2001 (PDF 17.8 KB)
75E Antenna Torque Specs - SB-0014-1.00 - 6/5/2001 (PDF 121 KB)
1.2 75E DBS Kit :SAT-129" Bracket Adjustment for Telstar 7 - SB-0017-1.00 - 11/9/2001 (PDF 42,2 KB)


1.2 Meter Antenna

Type 960 & 123 - 0.96 & 1.2 Meter Class I & II Antenna System - Assembly Instructions (8000842-01 Rev. C) - 11/2007 (PDF 12.8 MB)
Type 960 & 123 - 0.96 & 1.2 Meter Class I & II Antenna System - Assembly Instructions (8000842-01 Rev. B) - 8/2006 (PDF 1.44 MB)
Type 123 - 1.2 Meter Antenna System - Assembly Instructions (8000636 Rev. A) - 6/1999 (PDF 695 KB)
Channel Master Type 123 Class I Antenna - 2/2001 (PDF 54.2 KB)
Wall-Roof Mounts - 2/2005 (PDF 108 KB)
Wall-Roof Mounts - 12/1998 (PDF 110 KB)
1.2 Meter Antenna and OCONUS Installation Information - Field Service Bulletin - SB-0023-1.00 - 12/21/2001 (PDF 47.1 KB)
LNB Information & Troubleshooting - Field Service Bulletin - SB-0016-1.00 - 9/13/2001 (PDF 369 KB)


iNetVu Antenna System

iNetVu™ 750 Mobile System User's Manual - 1.0 - 2003 (PDF 2.57 MB)
iNetVu Integration Manual Manual - 5-31-2004 (PDF 802 KB)


Block Up Converters (ODU)

GCD Adapter Kit for BUC - DC000171(E) (PDF 1.14 MB)


Interfacility Link (IFL) cables

Commscope 5786 (PDF 39.0 KB)
Commscope 5787 (PDF 39.0 KB)


Field Service Bulletins

AMD Processor & USB conflicts - SB-0011-1.00 - 5/3/2001 (PDF 21.4 KB)
75cm Elliptical Antenna Elevation Correction - SB-0013-1.00 - 5/22/2001 (PDF 17.8 KB)
75E Antenna Torque Specs - SB-0014-1.00 - 6/5/2001 (PDF 121 KB)
StarBand In-Line Amplifier Usage - SB-0015-1.01 - 2/7/2002 (PDF 34.8 KB)
LNB Troubleshooting - SB-0016-1.00 - 9/13/2001 (PDF 369 KB)
1.2 75E DBS Kit :SAT-129" Bracket Adjustment for Telstar 7 - SB-0017-1.00 - 11/9/2001 (PDF 42,2 KB)
ODU Troubleshooting - SB-0018-1.00 - 12/21/2001 (PDF 58.2 KB)
Antenna Pointing Procedures - SB-0019-2.01 - 6/28/2006 (PDF 175 KB)
IFL Troubleshooting - SB-0020-1.01 - 3/19/2002 (PDF 84.4 KB)
Feed/OMT Assembly Troubleshooting - SB-0021-1.00 - 12/21/2001 (PDF 39.6 KB)
Outbound Interference from Radar Detectors - SB-0022-1.00 - 12/21/2001 (PDF 112 KB)
OCONUS Installation Information - SB-0023-1.00 - 12/21/2001 (PDF 47.1 KB)
Site Parameters Explained - SB-0024-1.00 - 1/30/2002 (PDF 100 KB)
Radiation Hazard and Antenna Installation - SB-0025-1.00 - 3/19/2002 (PDF 15.6 KB)
Antenna Roof/Wall Mount Installation - SB-0026-1.00 - 6/17/2002 (PDF 142 KB)
StarBand DBS Kit & EchoStar Dish Pro Product Compatibility - SB-0028-1.00 - 10/30/2002 (PDF 98.7 KB)
Outbound Signal Quality Measurement - SB-0027-1.00 - 10/30/2002 (PDF 119 KB)
CVACS Operation - SB-0029-1.02 - 3/18/2004 (PDF 62.1 KB)
HBR VSAT Requirements and Upgrades - SB-0030-2.01 - 7/16/2003 (PDF 137 KB)
StarBand Model 480 PRO Configuration from installation CD - 1.01 - 1/9/2004 (PDF 417 KB)
75E Antenna Re-point Instructions - SB-0032-1.01 - 11/3/2004 (PDF 24.4 KB)


Maintenance Bulletins

Failed LMB Replacement - MB-0001-1.00 - 10/2/2001 (PDF 38.0 KB)
Failed ODU Replacement - MB-0002-1.00 - 12/21/2001 (PDF 64.3 KB)
Failed Feed/OMT Replacement - MB-0003-1.00 - 12/21/2001 (PDF 34.8 KB)
Damaged Feed Arm Replacement - MB-0004-1.00 - 12/21/2001 (PDF 59.6 KB)
IFL Installation/Replacement - MB-0005-1.00 - 12/21/2001 (PDF 42.5 KB)


Installer References

StarBand Installer Checklist - A Pocket Reference Guide - 2002 (PDF 309 KB)
StarBand Installer's Field Handbook - 2002 (PDF 4.33 MB)
Pre-site Qualification Checklist (187 KB)
Miscellaneous Satellite Notes - 1-7-2010 (PDF 6.42 KB)
Low Noise Block Down Converter - NJR2544HWN (PDF 31 5 KB)
StarBand Dial Access Numbers by State - 6/8/2008 (PDF 293 KB)
StarBand Dial Access Numbers by Area Code - 6/8/2008 (PDF 288 KB)


Installer Tools

Speed Test Information (HTML 1.26 KB)
Point Dish - 5.0.1.0 - 2006 [Expires end of 2010] (Zip 989 KB)


Installer Training

360 On-Line Training
StarBand Model 360 - On-Line Training - Full Product - Version 6.1 - 3-15-2002
StarBand Model 360 - On-Line Training - Indoor Component and Pre-Certification Test - Version 6.1 - 3-15-2002

360 Downloadable Training
StarBand Model 360 - Downloadable Training - Full Product - Version 6.1 - 3-15-2002 (ZIP 24.9 MB)
StarBand Model 360 - Downloadable Training - Indoor Component - Version 6.1 - 3-15-2002 (ZIP 12.8 MB)

360 Certification Test
Model 360 Precerification Test for StarBand
Tips on taking the StarBand Model 360 Certification Test (PDF 14.2 KB)
StarBand Model 360 Certification Test

480 On-Line Training
StarBand Model 480 - On-Line Training - Indoor Component - Version 6.0 - 8-20-2003

481/480 Pro Certification Test
StarBand 481/480 Pro Installer Test

480 Optional DBS Kit Add-On On-Line Training
Optional DBS Kit Add-On - On-Line Training

480 Optional DBS Kit Add-On Downloadable Training
Optional DBS Kit Add-On - Downloadable Training (ZIP 1.50 MB)

NOVA On-Line Training
StarBand NOVA - On-Line Training

NOVA Downloadable Training
StarBand NOVA - Downloadable Training (PDF 0.97 MB)

NOVA Certification Test
StarBand NOVA Certification Test

CVACS Downloadable Simulator
CVACS Simulator - Downloadable Training (ZIP 283 KB)


Fire Side Chats

x-x-20xx - 0:10:35 (MP3 3.66 MB)
10-9-2009 - 0:12:12 - Migration to EchoStar 9 Progress, NOVA 500 Update, VOIP, and Rural Subsidies (MP3 4.19 MB)
7-21-2009 - 0:28:38 - Migration to EchoStar 9 Instructions and Progress & NOVA 500 Update (MP3 9.88 MB)
6-9-2009 - 0:38:22 - Migration to EchoStar 9 Details & Nova 500 Update - 6-9-2009 (MP3 13.3 MB)
5-9-2009 - 0:28:18 - Migration to EchoStar 9 Introduction (MP3 9.76 MB)
4-9-2009 - 0:23:15 - Dealer Commissions, New Satellite Bandwidth Pending, WiMax Opertunity, Address Updates (MP3 8.01 MB)
3-9-2009 - 0:44:13 (MP3 15.2 MB)
2-9-2009 - 0:54:55 (MP3 18.8 MB)


Satellite Communication Literature and Tools - Non-StarBand

Satellite Communication Literature and Tools



Charles Varvayanis
P.O. Box 395, Long Barn, CA  95335
E-Mail:  info@varvayanis.com
Phone:  (209) 586-3782
Fax:  (209) 586-3761