Connexstar is Spacenet’s line of commercial grade pre-packaged VSAT services, optimized for the best performance for mission critical application environments. Connexstar services include some of the best SLAs in satellite communications, including the industry’s only “Minimum Assured Speed” guarantee, as well as 24 x 7 customer support and professional-grade installation and maintenance options. All Connexstar services are based on the industry leading Gilat SkyEdge family of satellite communication products and are available with the Cisco® VSAT Network Module.

Spacenet's highest-performance services, designed specifically for converged communication environments with voice, video and high-throughput data applications. Suitable for corporate offices, emergency response vehicles, oilfield exploration, mining facilities, or other fixed or transportable locations requiring multi-seat voice, data, or video communications capability.

High-speed services optimized for commercial-grade broadband data usage with high reliability. Designed for corporate offices, retail stores, restaurants, financial institutions, healthcare organizations, and other fixed or transportable locations requiring multi-seat high-quality broadband data. Similar in performance and capabilities to the CX Broadband Series, Connexstar Enhanced is designed specifically for use in ultra remote locations, including customers in Alaska, Hawaii, and parts of western Canada.

Always-on narrowband links optimized to support transaction-based traffic including retail POS/credit, SCADA, monitoring and more. Designed for remote sensing sites, pipelines, power, water and other utility distribution sites, and other fixed locations requiring highly reliable remote sensing or transaction connectivity.

	TS-600	TS-1200	TS-1800	TS-3600	TS-5400	TS-9000*
Transactions per Hour	Up to 600	Up to 1200	Up to 1800	Up to 3600	Up to 5400	Up to 9000
Average Response Time	<1 second	<1 second	<1 second	<1 second	<1 second	<1 second
Maximum Transaction Payload	Up to 100 bytes	Up to 100 bytes	Up to 100 bytes	Up to 100 bytes	Up to 100 bytes	Up to 100 bytes
Network Availability	99.7%>	99.7%	99.7%	99.7%	99.7%	99.7%
IP Addresses	5 static public	5 static public	5 static public	5 static public	5 static public	5 static public
TCP/IP Sessions	up to 32 sessions	up to 32 sessions	up to 32 sessions	up to 32 sessions	up to 32 sessions	up to 32 sessions
Public Internet Access	No	No	No	No	No	No
Optional Voice/Fax Support	No	No	No	No	No	No

*Additional blocks of TS-9000 can be purchased to support higher transaction volume requirements.

Connexstar Digital Phone Service

Spacenet’s carrier-class Digital Phone service enables customers to make clear digital telephone calls on up to 8 lines or phones, in addition to receiving business class Internet access, and real-time video over the same high-performance satellite link. Unlike traditional VoIP based services that leverage the open public Internet to provide inexpensive long distance calls, Connexstar Digital Phone, is a carrier class service that is directly connected to the public switched telephone network (PSTN) and provides toll quality calls and satellite phone lines that are FCC 911 compliant. Voice and data channels are completely separated, actually operating on different frequency channels, to ensure a high Quality of Service for mission critical applications like emergency response, oilfield operations, or business continuity. In addition, Digital Phone supports analog plain paper fax services as well as a variety of IP-based devices. The service is available as an option with Spacenet's Connexstar Performance Series and select versions of the Connexstar Broadband Series satellite communications services.

Voice transmissions are sent from the site up to the satellite and then back down to Spacenet’s teleport facility, through a “Voice Dedicate Access” channel. From there, the transmissions are sent directly to the PSTN through the telco central office. For fixed sites, specialized systems are utilized to provide automatic call routing to emergency service providers. For mobile sites, Spacenet provides 9-1-1 services powered by Intrado via a live emergency call relay center that’s staffed 24x7x365.

SPACENET Coverage Area

Spacenet provides complete 100% North American coverage including the continental US, Alaska, Hawaii, Puerto Rico, the US Virgin Islands, and Canada. Spacenet operates its own end-to-end services infrastructure including network management, field services and customer support.

Spacenet International Services provides a range of voice, video and data satellite communications services to select countries in Europe, the Middle East, Africa and South America. Data is sent via satellite from the country of origin over a secure network directly to a teleport in Washington D.C. Custom and pre-packaged solutions are available with in-field equipment and in-country installation and maintenance services. Spacenet manages all aspects of the network through its 24 X 7 Network Operations Centers in Atlanta, Georgia and McLean, Virginia.